Politique d’expédition

Shipping Policy

Thank you for shopping with us!

Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
We offer free shipping on all orders. Estimated delivery time is between 7–12 business days depending on your location.

In some cases, delivery may take up to 20 business days due to high demand, customs processing, or carrier delays.

Customs, Duties & Taxes
Orders delivered to the European Union or Australia may be subject to VAT, GST, and customs duties upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer. They are not included in the product price or shipping cost. For more information, please contact your local customs office before placing your order.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

Delayed or Lost Orders
If your order is significantly delayed or appears lost, please contact us. We will investigate and offer a suitable solution, including replacement or refund where applicable.

Contact Us
If you have any questions about your order, feel free to contact us at:

support@myshoppal.com